Under Attack? You're Not Alone.
Our expert team is ready to help you 24/7 - whether you're a customer or not. No sales pitch, just immediate technical assistance.
Stay calm. Our experienced team has helped hundreds of organizations through security crises.
We're Here to Help, Not to Sell
When you're under attack, the last thing you need is a sales pitch. Our only goal is to help you recover.
Help First, Everything Else Later
Our support team's mission during a crisis is singular: help you survive the attack. We share our knowledge freely, guide you through the crisis, and only after everything is stable will our sales team reach out - and only if you're interested.
No Sales Pressure
During the crisis, no one will try to sell you anything. Our engineers focus solely on solving your problem.
Enterprise-Grade Expertise
Our team has deep experience with enterprise-level networks, complex architectures, and high-stakes incidents.
Immediate Response
We respond immediately - no ticket queues, no waiting. When you call, you get an expert on the line.
How We Can Help
Choose the support method that works best for your situation
Attacks We Can Help With
Our team has experience handling a wide range of security incidents and attack vectors
DDoS Attacks
Volumetric, protocol, and application-layer DDoS attacks overwhelming your infrastructure.
WAAP Bypass Attempts
Sophisticated attacks attempting to circumvent your web application firewall protection.
Application Layer Attacks
Slow attacks, HTTP floods, and targeted application-level exploitation attempts.
Network Infrastructure Issues
BGP attacks, DNS amplification, and network-level security incidents.
Botnet Activity
Credential stuffing, account takeover attempts, and automated bot attacks.
Unknown Attack Vectors
Not sure what's happening? We'll help you identify and categorize the threat.
What Happens When You Call
Our streamlined process gets you help fast without unnecessary bureaucracy
You Contact Us
Call or email. You'll reach an engineer directly - no phone trees or ticket systems.
Quick Assessment
We quickly understand your situation and determine the best approach to help you.
Immediate Assistance
Our team starts helping right away - remotely, on-site, or through guided consultation.
Resolution & Recovery
We stay with you until the attack is mitigated and your systems are stable.
Common Questions
Do I need to be a TR7 customer?
No. Emergency support is available to everyone. We believe in helping first - business discussions can wait until after you're safe.
Is there a charge for emergency help?
Initial emergency consultation is free. If extended support or implementation is needed, we'll discuss options transparently - but only after the immediate crisis is handled.
How quickly can you respond?
We respond immediately to calls. Remote assistance can begin within minutes. For on-site support, deployment time depends on location but we prioritize emergency situations.
What information should I have ready?
Basic information about your infrastructure, the symptoms you're seeing, and when the issue started helps us get oriented quickly. But don't wait to gather this - call first, we'll figure it out together.
Can you help with non-TR7 products?
Absolutely. Our team has experience with various security products and network architectures. We focus on solving your problem regardless of what technology you're using.
What if I need help outside business hours?
Our emergency support operates 24/7, including weekends and holidays. Security incidents don't follow business hours, and neither do we. Call anytime - there's always an expert available.
Every Minute Counts During an Attack
Don't wait - reach out now and let our experts help you through this crisis.
Available 24/7, including weekends and holidays